1. Introduction
By using our website and services, you agree to these Terms and Conditions. If you do not agree, you must stop using our website immediately.
Our services are provided by RBGAMING N.V., registered in Anjouan, Union of Comoros, and licensed to operate online games of chance.
We may update these Terms at any time. Continued use of the website means you accept the updated Terms.
2. Eligibility
By using our services, you confirm that:
- You are at least 19 years old or the legal gambling age in your jurisdiction.
- Online gambling is legal in your country.
- You use the service only for personal purposes.
- You are the authorized owner of the payment method used.
We may request identity verification at any time.
3. Restricted Use
You must not use our services if:
- You are under 19.
- Online gambling is illegal in your country.
- You use VPNs, proxies, or tools that hide your location.
- You attempt fraud, cheating, system manipulation, or abuse of bonuses.
We may suspend or permanently close accounts that violate these rules.
4. Account Registration
To use our services you must create an account and provide accurate personal information.
Key rules:
- Only one account per user is allowed.
- We may request documents to verify your identity (ID, proof of address, etc.).
- You are responsible for keeping your login credentials secure.
- Providing false information may result in account suspension or closure.
5. Deposits
- Deposits must be made using payment methods registered in your name.
- We use third-party payment providers to process transactions.
- Chargebacks or payment reversals may lead to account termination and forfeiture of funds.
- Funds from illegal sources are strictly prohibited.
6. Withdrawals
- You may withdraw available funds according to our withdrawal conditions.
- We may require identity verification before processing withdrawals.
- Withdrawals are normally processed to the same payment method used for deposits.
7. Bonuses and Promotions
Promotional offers must be used according to their specific terms.
We may cancel bonuses and confiscate winnings if we detect:
- Bonus abuse
- Multiple accounts
- Fraudulent activity
8. Responsible Gambling
Our services are intended for entertainment purposes only.
If gambling stops being fun, you should stop playing. We offer self-exclusion tools to help users control their gambling activity.
9. Security and Fair Play
We reserve the right to investigate suspicious activity, including:
- Fraud or money laundering
- Use of automated tools or unfair advantages
- Manipulation of the platform
Accounts involved in such activity may be permanently closed and funds confiscated.
10. Errors
If technical errors, system malfunctions, or incorrect odds occur, we reserve the right to:
- Void affected bets
- Correct account balances
- Cancel transactions made due to errors
11. Liability
We are not responsible for losses caused by:
- Internet connection problems
- Third-party services
- Technical issues outside our control
Our total liability will not exceed the amount of the affected wager or €500, whichever is lower.
12. Intellectual Property
All content, software, trademarks, and branding on the website belong to us.
You may not copy, distribute, or use our materials without permission.
13. Account Suspension
We may suspend or terminate accounts if users:
- Violate these Terms
- Engage in fraud or abuse
- Provide false information
Funds may be withheld during investigations.
14. Complaints
If you have questions or disputes, please contact our customer support. We will review complaints and respond within a reasonable timeframe.
15. Governing Law
These Terms are governed by the laws of Anjouan, Union of Comoros.
The English version of these Terms is the official version and takes priority over any translations.